At the scene
1. Move to a safe place; call 1669 ambulance if injured
2. Police: 191 — report required if damage exceeds ~1,000 THB
3. Photos (all angles, plates, documents)
4. Notify Thailand Moto Rent on WhatsApp immediately
Insurance
Without a police report, full claim is difficult. Premium insurance speeds up the process.
Thailand Moto Rent policy
- We do not hold passports. A credit card pre-authorization is used for deposit; released when you return the bike.
- IDP (International Driving Permit) is mandatory. Thai police accept only a Thai licence or IDP for foreigners.
- Rental terms: Valid motorcycle IDP required; no rental without it.
- Riding without IDP and any fines are entirely the customer's responsibility.
- Daily rental. If returning late, notify us on WhatsApp.
- No test rides.
- Damage: Without insurance, repair cost + lost rental days. Full coverage recommended.
- Drunk riding carries severe penalties.